Following the government’s announcement regarding the delay of removing restrictions until the 19th of July, we know many of you will have questions regarding parties at Grass Hoppers, we’ve therefore summarised our policy and options available for you below.
If you have already made a party booking which has been affected by the delay of restrictions then a member of the Grass Hoppers team will be in contact with you as soon as possible to discuss.
We’ve suspended taking any further bookings until the 19th of July, however If you have already booked a party for between the 21st of June and the 19th of July we can offer to host your party outside under our marquee – you will have your own tables where you can continue to sit together in groups of up to 30 which follows the Governments existing guidelines. Your area will be sectioned off from others using the play centre and your group can still access indoor and outdoor play.
Please note however your party buffet and cake celebration will be outside and this cannot be brought inside if there is unpleasant weather. A party room will be available for you to store presents, coats and bags only. There will be some seating reserved indoors for adults to supervise children whilst playing, however furniture cannot be moved or joined together to ensure we comply with social distancing guidelines.
Alternatively, if you would prefer to wait and experience our party packages within the party rooms, we can offer to move your party to an alternative date after the 19th of July (subject to availability).
If neither of the above options is preferrable then we can offer a full refund.
Thank you for your continued support in working with us during these difficult times.
Grass Hoppers Team
At the moment, we can’t offer a birthday cake in our party package but you are free to bring one along. Our party coordinator will be available to dim the lights, get the chorus started and make that moment magical for you and your party child!
FREE slushie for party guests or tea, coffee and biscuit platter for adults with any term-time weekday party
Please notify us of any dietary requirements when you complete the booking process and not later than 7 days prior to the date of your party.
All party bookings are taken online and it’s very simple to do – you can click here to go to the booking page. If needed, you can call in store to complete an online party booking at Grass Hoppers with a member of our team. Payment taken for your party secures the booking and is non-refundable.
If you need to make any subsequent amends to your booking, for example adding extra children, the remaining balance must be paid at Grasshoppers and your final numbers given, with any dietary requirements not later than 7 days prior to the party date.
Party bookings are for a minimum of 10 and a maximum of 24 children. Adults must supervise party guests at all times. Grass Hoppers remains open during your party but you have exclusive use of your party room.
See our Terms & Conditions for full details.
When you book at party at Grass Hoppers, you will be allocated one of our three spacious party rooms – either The Hive, The Den or The Burrow. We’ve included a speaker so you can play music in the party room should you wish to do so.
You are invited to arrive 15 minutes before the party is due to start so that you can get settled, decorate the party den if you wish and bring in your cake. Your birthday banquet will also be served in the party room.
You will have exclusive use of your party room but Grass Hoppers play area remains open to guests. You are responsible for ensuring your party room is vacated promptly after your 2 hour session, along with all personal belongings.
On arrival, you will be introduced to your party coordinator who will be available to show you to your party room, ensure the guests have an unlimited supply of squash during your party and that your birthday banquet is served at the time you specified. They can also help with the birthday cake, should you choose to bring one. At any time if needed, just ask for your party coordinator who will be happy to help.
If you have booked the Hopper Package, your party coordinator will lead a game of pass the parcel and introduce Hopper or Sunny to your party child and guests, ready for photos!
Grass Hoppers in an unsupervised play area and you are responsible for the children in your care at all times.